Terms Of Service

Last updated: January 1, 2026

Welcome to ZeenTV ("we", "us", "our"). By accessing or using our IPTV subscription service at https://zeentv.us ("Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

1. Service Description

ZeenTV provides a subscription-based IPTV streaming service delivering live television channels, video-on-demand content and electronic programme guide (EPG) data over the internet. Access is provided through the IBO Player application on a single authorised device per subscription. The setup guide documents the installation and activation process.

2. Account Registration

• You must provide accurate, complete and current information when ordering.
• You are responsible for keeping your login credentials confidential.
• You must be at least 18 years of age, or the legal age of majority in the United States, to hold an account.
• You are responsible for all activity occurring under your account.
• Notify us immediately at [email protected] if you suspect unauthorised use.

3. Subscription Plans & Payment

ZeenTV offers subscription terms of 1, 3, 6 and 12 months, plus a discounted introductory 1-month plan for new customers. Current prices for every plan are shown on the pricing page and at checkout.

• All prices are quoted and charged in US dollars.
• Subscriptions are activated once payment is confirmed.
• Payments are processed securely. ZeenTV does not store payment card details.
• Subscriptions do not auto-renew. No payment method is retained on file.

4. Refund Policy

All sales are final once an account has been activated. Because the Service is delivered digitally and immediately:

• No refunds are issued after account activation.
• Exceptions apply only to (a) a verified service outage exceeding 72 consecutive hours, for which a pro-rata credit may be issued, or (b) a confirmed duplicate charge, which is refunded in full.
• Refund requests must be submitted to [email protected] within 7 days of the qualifying event.

The full process is set out in our refund policy.

5. Acceptable Use

You agree to use the Service solely for personal, non-commercial viewing. You must NOT:

• Share, resell, redistribute or sublicense your account credentials to any third party.
• Use the Service to broadcast, publicly display or re-stream content.
• Attempt to circumvent access controls, DRM protections or authentication systems.
• Use automated tools, bots or scrapers against the Service.
• Use the Service in any manner violating applicable law in the United States or elsewhere.
• Use the Service to access content in regions where such access is prohibited.

Violation results in immediate account termination without refund. Commercial resale is permitted only under the reseller programme.

6. Device Limitation

Each subscription permits access on one (1) device at a time. Concurrent streaming across multiple devices is not permitted. The Service is compatible exclusively with the IBO Player application, and ZeenTV does not provide support for third-party applications.

7. Service Availability

ZeenTV aims to maintain 99.9% uptime but does not guarantee uninterrupted, error-free service. The Service may be temporarily unavailable owing to scheduled maintenance (announced in advance where possible), unplanned technical issues, third-party content provider disruptions, or force majeure events. ZeenTV is not liable for interruptions beyond our reasonable control.

8. Intellectual Property

All content delivered through the Service — live channels, video on demand, logos and EPG data — remains the property of the respective content owners and licensors. ZeenTV does not claim ownership of third-party content. You receive a limited, non-exclusive, non-transferable licence to view content for personal use only.

The ZeenTV name, logo and website design are our property and may not be used without written permission.

9. Privacy

Your use of the Service is also governed by our privacy policy, incorporated into these Terms by reference.

10. Termination

We may suspend or terminate your account at any time for a breach of these Terms, without prior notice and without refund. You may cancel at any time by contacting [email protected]; access continues until the end of the paid period.

11. Disclaimer Of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

12. Limitation Of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZEENTV SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE 30 DAYS PRECEDING THE CLAIM.

13. Governing Law

These Terms are governed by the laws of the United States and the State of Colorado. Any disputes shall be resolved exclusively in the courts of the United States.

14. Changes To These Terms

We may update these Terms at any time. Material changes will be posted at https://zeentv.us/terms.html with a revised "Last updated" date. Continued use of the Service after changes constitutes acceptance.

15. Contact

Email: [email protected]
Website: https://zeentv.us
Support: contact desk, staffed 24/7