Setup Guide

Start Here: How A ZeenTV Line Actually Activates

IBO Player is the only application ZeenTV supports, and it works differently from most IPTV players. You do not type your server address into the app itself. Instead the app shows a MAC address and a device key, you enter those on the IBO Player website along with the playlist we email you, and their system pushes the list down to your device. It is called remote playlist activation, and once you have done it once it takes about two minutes.

So the order of work is always the same: install the app, read the two codes off the dashboard, log in on the IBO portal, add the playlist, reopen the app. Every device section below stops at the same place — the dashboard — and then you follow the shared playlist section.

Installing On Android Phones, Tablets And TV Boxes

Android is the simplest platform because you have a browser and can side-load directly.

1. Download the installation file from the official IBO Player website on the device itself.
2. Android will warn you that the file came from outside the Play Store. That warning is expected for any side-loaded app — choose Download anyway.
3. Open the downloaded file and press Install.
4. Launch the app. A short introductory screen explains the activation model; press OK to pass it.
5. You are now on the dashboard. Note the MAC address and device key, then jump to the playlist section.

Installing On Amazon Fire TV Stick

The Fire Stick has no browser, so you install a small side-loading helper first. This is the longest of the walkthroughs and still takes under ten minutes.

1. From the Fire TV home screen, open the search (magnifier) and type Downloader. Select the orange Downloader app and install it.
2. When prompted, allow Downloader access to media on the device.
3. Go to Settings → My Fire TV → Developer Options → Install Unknown Apps and switch Downloader to ON.
4. Cannot see Developer Options? Open Settings → My Fire TV → About, highlight the device name and press OK seven times. The menu then appears.
5. Open Downloader, select the URL field and enter the official IBO Player code 511693, then press Go.
6. Let the download finish without touching the remote, then run through the installer with Next and Install.
7. Open the app, clear the welcome message with OK, and note the two codes on the dashboard.

Installing On Windows

Requires Windows 10 or newer, 64-bit.

1. Download the Windows installer from the official IBO Player site.
2. Windows SmartScreen will block it because it did not come from the Microsoft Store. Click More info, then Run anyway.
3. Work through the installer — Next, optionally tick the desktop shortcut, Next, Install.
4. Click Finish to launch the player and read your codes off the dashboard.

Installing On macOS

1. Download the macOS build from the official IBO Player download section.
2. Open the file and drag the icon into your Applications folder.
3. Launch it from Launchpad. macOS will refuse the first attempt because the app is not from the App Store.
4. Open Apple menu → System Settings → Privacy & Security, scroll to the security section and choose Open Anyway. Confirm with Open Anyway once more.
5. That permission is permanent — future launches go straight through.

Installing On LG And Samsung Smart TVs

This is where IBO Player earns its place: non-Android televisions are badly served by most IPTV apps, and IBO is published natively for both webOS and Tizen.

1. Open the LG Content Store or Samsung Apps on the television.
2. Use the search icon and type IBO Player.
3. Pick the entry named exactly "IBO Player" — several similarly named apps exist and they are not the same product.
4. Press Install, then Launch.
5. Dismiss the welcome message and note the MAC address and device key.

Adding Your ZeenTV Playlist

This step is identical on every device, because it happens on the IBO Player website rather than on the television.

1. Open the app and click the person icon on the dashboard. Under Device Info you will find the MAC address and device key.
2. On a phone or computer, go to the IBO Player website and choose Manage Playlist from the top menu.
3. Enter the MAC address and device key to log in.
4. Choose the method that matches the credentials in your ZeenTV email:

Option A — Add Playlist (M3U / streaming line)

Use this when we have sent you one long URL.

• Playlist name — anything you like, for example "ZeenTV".
• Playlist URL — paste the line from your activation email exactly, with no spaces at either end.
• XMLTV EPG URL — leave blank. IBO Player reads the guide from the playlist automatically, and a mismatched third-party EPG is the usual cause of a wrong programme guide.
• Protect this playlist — optional PIN, worth setting if children use the television.

Press Save.

Option B — Add XC Playlist (Xtream Codes)

Use this when your email lists a host, username and password separately. The fields match Option A with one addition — Host, which is the server address we supplied. Fill all four and save.

Fixing The Cluttered Live TV Screen

IBO Player ships with a live TV layout that overlaps channel names against the preview window and misaligns the guide. It looks broken and it is not — it is a setting.

1. From the dashboard, click the screen icon next to the Wi-Fi symbol.
2. You are in Live Screen Style. The default is Malai, which is the messy one. Change it to Thai and save.
3. Channel names now have room and the mini preview and EPG sit correctly. Categories are hidden by default — press the left arrow on the remote to bring them back.

Everyday Use

Favourites

From the channel list, press and hold OK on a channel and choose Add. A heart appears beside the name and the channel joins the Favourites category at the top of the list. The same long-press works on films in the VOD section.

Searching

The search tool sits at the bottom left of the live TV screen and looks across every category at once. It matches on specific terms, so "ESPN" finds the ESPN channels but a typo finds nothing.

Movies and series

The VOD area sorts by date added, rating or title, and offers Modern or Normal themes via the palette icon. Newest additions lead by default, which is usually what you want with 65,000 titles behind it.

The Settings Worth Knowing

About The IBO Player Licence

IBO Player is a paid application, licensed separately from your ZeenTV subscription and payable to its developers rather than to us. There is a small one-off cost — roughly five euros for a year or ten euros for a lifetime licence — handled through Activate Device on the IBO Player website using the same MAC address and device key. We mention it so the prompt does not surprise you; it is not a ZeenTV charge and we take no part in it.

When Something Is Not Right

• Channels will not load at all — the playlist almost certainly has a stray space at one end. Re-paste it on the IBO portal.
• One channel buffers, the rest are fine — switch the Live TV Player decoder in Settings.
• Everything buffers — test the connection. Wi-Fi at the far end of the house is the most common culprit; a wired connection resolves it more often than not.
• The stream stops when someone else starts watching — that is the one-device limit doing its job. A second screen needs a second line.
• Still stuck — the support desk answers 24/7, and the FAQ covers the rest.