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What ZeenTV collects, why we collect it, how long we keep it and the rights you hold over it.
Last updated: January 1, 2026
ZeenTV ("we", "us", "our") is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding that data when you use our Service at https://zeentv.us.
We do not collect sensitive personal data such as government identification numbers, biometric data, or financial account details beyond what payment processing requires.
We do not sell, rent or trade your personal data to third parties for marketing purposes.
Where required by law, our legal basis is contract performance (delivering your subscription), legitimate interests (fraud prevention, security, analytics), legal obligation (compliance with US law), and consent where we explicitly ask for it.
We share data only with payment processors (to complete transactions), infrastructure providers (hosting and CDN, under data processing agreements) and legal authorities where required by law or to protect the rights and safety of ZeenTV and its users. All processors must maintain appropriate security and are prohibited from using your data for their own marketing.
| Data type | Retention period |
|---|---|
| Account data | Duration of subscription + 90 days after cancellation |
| Payment records | 7 years (legal and tax compliance) |
| Support tickets | 2 years from resolution |
| Usage and log data | 90 days rolling |
After the retention period, data is permanently deleted or anonymised.
Essential cookies are required for sessions and functionality and cannot be disabled. Analytics cookies help us understand how visitors move through the site; you may opt out through your browser settings. We do not use advertising or third-party tracking cookies.
Depending on your state and applicable law in the United States, you may have the right to access the data we hold, correct inaccurate data, delete your data subject to legal retention requirements, restrict or object to certain processing, receive your data in a portable machine-readable format, and withdraw consent where processing relies on it.
To exercise any right, contact [email protected]. We respond within 30 days.
We apply TLS/SSL encryption for data in transit, encrypted storage for sensitive account information, access controls limiting who can view personal data, and regular security reviews. No system is completely secure; in the event of a breach affecting your rights we will notify you and the relevant authorities as required by law.
The Service is not directed at children under 13. We do not knowingly collect personal data from minors. If you believe a child has provided us with data, contact [email protected] and we will delete it promptly. Parental controls are available inside IBO Player — see the setup guide.
Your data is processed and stored in secure data centres. Where data is transferred outside the United States, we ensure appropriate safeguards such as standard contractual clauses or equivalent protections.
We may update this policy from time to time and will post the revised version at https://zeentv.us/privacy.html with a new "Last updated" date. For material changes we will notify you on WhatsApp or a prominent notice on the site.
Email: [email protected]
Website: https://zeentv.us
See also our terms of service.