Questions Answered

A subscription IPTV service for viewers in the United States. We license channel and video-on-demand feeds from upstream providers and deliver them to your device over your ordinary broadband connection — no satellite dish, no coaxial cable and no installation visit.

More than 22,000 live channels plus a library of over 65,000 films and series. Around 8,000 of those channels are North American; the remainder covers Europe, Latin America, Asia, Africa, Oceania and the Middle East. The channel page shows a representative sample.

IBO Player, exclusively. Supporting a single application is a deliberate choice: it means our activation instructions are the same for every customer and our support desk knows the app inside out rather than guessing across a dozen of them.

One device per subscription. You may install the app on several devices, but only one can stream at any given moment — starting a second stream cuts off the first. Households wanting two screens run two subscriptions.

Orders are activated by a person, not a script. In practice that means a few minutes during waking hours and always within an hour. Your playlist details arrive on WhatsApp as soon as the line is live.

Roughly 15 Mbps for reliable HD and 25 Mbps or more for the 4K feeds. Just as important is connection stability — a wired Ethernet link to the television outperforms distant Wi-Fi almost every time.

Yes. IBO Player is published natively for both webOS and Tizen, which is unusual and is precisely why we standardised on it. Installation is a normal app-store search, covered in the setup guide.

Yes — the national windows and the regional sports networks, including out-of-market feeds that traditionally sit behind an extra package on cable. Motorsport, college conferences and European football are carried as well.

None. You buy a fixed term, it runs, and it stops. Nothing renews automatically because we do not retain a payment method at all.

Yes. Contact support and we will credit the unused remainder of your current term against a longer one and extend the same playlist, so nothing needs reinstalling.

Upstream broadcast rights shift from time to time and channels are occasionally renamed or withdrawn. We replace them where an equivalent exists. If one specific channel is the reason you are subscribing, ask us to confirm it is carried before you order.

IBO Player has no recording function. What it does offer is a seven-day catch-up window on the major channels, which covers the same need for most people — a game that has already started is still watchable from the beginning.

Once a line is activated the sale is final, since delivery is instantaneous. Verified outages longer than 72 consecutive hours attract a pro-rata credit and duplicate charges are refunded in full — the refund policy sets out the process.

Payment is arranged directly with the team once you submit the order form. Card details are never entered on this website and we do not store them.

We collect a name, an email address and a phone number, and we use them to deliver and support your subscription. We do not sell or rent that data. Full detail is in the privacy policy.

Yes, through the reseller programme, which supplies credits at wholesale rates and a panel for issuing lines. Personal subscriptions may not be shared or resold outside that programme.

The EPG follows your device clock, so a correctly set television shows Eastern, Central, Mountain or Pacific times without any adjustment from you.

Message us anyway. The support desk is staffed around the clock and the average first reply runs under twelve minutes regardless of the hour.